System Integration
We design, build, and manage the integrations that keep your business systems in sync, so your team can stop moving data and start growing.
Our Approach
Every integration project starts with understanding your business , not just your systems. We map your data flows, identify automation opportunities, and build integrations that are reliable, maintainable, and scalable. No black boxes. No brittle point-to-point connections.
How We Work
Discovery & Mapping
We audit your current systems, data flows, and manual processes. We identify what should be automated, what data needs to sync, and where the gaps are.
Architecture & Design
We design the integration architecture, choosing the right platform (Celigo, Workato, or custom), defining data mappings, error handling, and sync schedules.
Build & Test
We build the integrations, test with real data, handle edge cases, and ensure everything works end-to-end before going live.
Launch & Support
We deploy to production, monitor the first cycles, train your team, and provide ongoing support to keep everything running smoothly.
What We Integrate
We connect the systems Australian businesses rely on every day.
Integration Platforms We Use
We're platform-agnostic but opinionated. We recommend the right tool for the job.
Celigo
Our primary integration platform. Celigo's iPaaS gives us pre-built connectors, visual flow builders, and enterprise-grade error handling, meaning faster delivery and more reliable integrations for you. We're deeply experienced Celigo practitioners.
Workato
For complex, multi-step automations that span IT and business teams. Workato excels when you need sophisticated workflow logic across many systems.
Custom API Development
When off-the-shelf won't cut it. We build custom middleware and API integrations for unique requirements.
Frequently Asked Questions
What is Celigo and why do you recommend it?
Celigo is an enterprise integration platform-as-a-service (iPaaS) purpose-built for connecting business systems. We recommend it because it has pre-built connectors for NetSuite, Shopify, Salesforce, and hundreds of other platforms, a visual flow builder for non-technical users, robust error handling and monitoring, and enterprise-grade reliability. It lets us deliver integrations faster and more reliably than custom code.
What's the difference between Celigo and Workato?
Celigo is optimised for business system integration — connecting ERPs, eCommerce platforms, and operational tools with pre-built connectors and deep platform-specific logic. Workato is a broader automation platform that excels at complex, multi-step workflows spanning IT and business teams. We recommend Celigo for most ERP and eCommerce integrations, and Workato when you need sophisticated workflow logic across many systems.
How long does a typical integration project take?
A straightforward two-system integration (e.g., Shopify to NetSuite) typically takes 4-8 weeks from kickoff to go-live. More complex projects involving multiple systems, custom logic, or large data migrations can take 8-16 weeks. We follow a four-phase process — Discovery, Architecture, Build & Test, and Launch — to ensure nothing is missed.
Can you connect systems that don't have a pre-built Celigo connector?
Yes. While Celigo has 200+ pre-built connectors, we regularly integrate systems using REST APIs, webhooks, flat file (SFTP/CSV) transfers, and custom middleware. If a system has an API or can export data in any structured format, we can connect it. We also build custom API endpoints when needed.
How do you handle errors and monitoring in production integrations?
Every integration we build includes comprehensive error handling. Celigo provides built-in error management with automatic retries, error categorisation, and alerting. We configure monitoring dashboards, set up email/Slack notifications for failures, and establish escalation procedures. Our managed support service includes proactive monitoring and resolution of integration issues.
What does integration support look like after go-live?
After go-live, we provide a hypercare period (typically 2-4 weeks) with close monitoring and rapid response. After that, we offer ongoing managed support plans that include error monitoring and resolution, flow adjustments as your business changes, performance optimisation, and platform upgrades. Many clients keep us on retainer for continuous integration management.
Ready to connect your systems?
Tell us what you're working with and we'll map out the best integration approach for your business.
Book a Free Integration Consultation