Case Studies

Real projects, proven approaches.

Case studies from delivered projects alongside solution blueprints showing how we approach common integration challenges.

DeliveredRetail

7 integration domains, real-time sync

Connecting a National Retailer's ERP to a Headless Commerce Platform

A 30+ store Australian kitchenware and homewares retailer with a complex multi-channel operation

A national Australian retailer needed to replace their legacy eCommerce platform with a headless, composable commerce stack while keeping NetSuite as the single source of truth. We designed and built the complete integration architecture across product data, inventory, pricing, images, and availability - connecting NetSuite to CommerceTools via Celigo with real-time sync across 30+ locations.

NetSuiteCommerceToolsCeligoCustom API

DeliveredRetail

Click-and-collect live across 30+ stores

Building Click-and-Collect Across 30 Australian Retail Stores

A national Australian specialty retailer with 30+ stores, 2 distribution centres, and a high-growth eCommerce channel

A national retailer needed click-and-collect across 30+ stores with real-time inventory visibility, automated store notifications, and NetSuite integration. We built the fulfilment routing logic, store-level stock feeds, and pickup workflow in 8 weeks.

NetSuiteCommerceToolsCeligoCustom API

BlueprintFashion & Apparel

Zero-downtime cutover approach

Migrating from Magento to Shopify Plus Without Breaking Your ERP

A fashion or lifestyle brand on Magento with 10,000+ SKUs and an existing ERP integration that can't afford downtime

Most Magento-to-Shopify migrations focus on the storefront and treat ERP integration as an afterthought. This blueprint describes our integration-first approach: build and validate the new Celigo integration layer while the existing store continues operating, then execute a zero-downtime cutover. Typically saves 50-70% on annual platform costs.

NetSuiteShopify PlusMagentoCeligo

DeliveredRetail

Single source of truth across 5 data sources

Building a Single Source of Truth Across ERP, Commerce, and Marketing

A national Australian retailer needing unified reporting across NetSuite, eCommerce, stores, and marketing

A national retailer's reporting was fragmented across five systems. Teams produced different revenue numbers depending on which source they used. We designed a data governance framework with NetSuite as master, built SuiteQL reporting foundations, and connected NPS data to transactions.

NetSuiteCustom APICeligo

BlueprintB2B & Wholesale

40-60% portal adoption typical in 6 months

Automating B2B Order-to-Cash with a Self-Service Portal

A B2B wholesaler processing 1,000+ orders/week via phone and email with customer-specific pricing

Most B2B wholesalers process routine reorders the same way they did 20 years ago - phone calls, emails, and manual entry. This blueprint describes launching a self-service B2B portal integrated with your ERP that handles customer-specific pricing, credit limits, MOQs, and delivery scheduling. Typically achieves 40-60% self-service adoption within 6 months.

NetSuiteSana CommerceCeligoSalesforce

BlueprintWine & Spirits

$500K-1.5M DTC revenue typical in year 1

Launching Compliant DTC Wine eCommerce in Australia

An Australian winery wanting to sell DTC online with compliance, subscriptions, and temperature logistics

Selling alcohol online in Australia means navigating state-by-state liquor licensing, mandatory age verification, temperature-sensitive shipping during summer, and subscription models with vintage-specific allocation logic. This blueprint covers the full stack from compliant storefront through subscription engine to NetSuite integration. Typically generates $500K-1.5M in first-year DTC revenue for established producers.

NetSuiteShopify PlusCeligoStripe

BlueprintElectronics

Single inventory pool across all channels

Centralising Marketplace Operations with a Single Inventory Pool

A retailer managing Amazon AU, eBay AU, and own webstore as three separate operations

Managing Amazon, eBay, and your own webstore as three separate businesses with separate stock pools and manual order entry is unsustainable at scale. This blueprint describes building a centralised integration hub where NetSuite is the master for inventory, pricing, and product data, and all channels operate from a single shared pool. Typically reduces channel management time by 60-75% and eliminates overselling.

NetSuiteShopify PlusCeligoCustom API

BlueprintRetail

Posting time: days to 15 minutes

Automating Payroll Journal Entries for Multi-Entity Businesses

A multi-entity business manually posting payroll from Employment Hero to NetSuite

Celigo integration mapping pay components to GL accounts with correct subsidiary, department, and location. From 1-2 days of manual work to 15 minutes of review.

NetSuiteEmployment HeroCeligo

BlueprintBuilding & Hardware

35-50% self-service in 6 months typical

B2B eCommerce for Building Supplies on Business Central

A building/hardware distributor on Business Central wanting a trade ordering portal

BigCommerce B2B portal integrated with Business Central for self-service ordering with trade pricing, freight quoting, and compliance documentation.

Business CentralBigCommerceCeligoXero

BlueprintPet & Animal

Subscriber LTV 3-4x one-time buyers

Smart Subscription Engine for Pet Supplies eCommerce

An Australian pet supplies retailer wanting to convert one-time buyers into subscribers

Subscription engine with pet profiles, smart delivery intervals, ERP billing integration, and lifecycle marketing.

NetSuiteShopify PlusCeligoKlaviyo

BlueprintHealth & Beauty

5 markets from a single platform

Composable Commerce for an Australian DTC Brand Going Global

A fast-growing Australian DTC brand scaling beyond $10M needing multi-currency, multi-region, and subscriptions

Implement CommerceTools with headless frontend integrated with NetSuite for multi-region, multi-currency, subscription commerce.

CommerceToolsNetSuiteCeligoStripe

BlueprintAgriculture

Month-end: 10+ days to under 3

Replacing MYOB and Access with NetSuite for Agricultural Operations

A regional Australian agricultural co-op running MYOB + spreadsheets + legacy databases

NetSuite implementation with financials, inventory (lot tracking, expiry), member management, and seasonal procurement. Month-end from 10+ days to under 3.

NetSuiteCeligoEmployment HeroCustom API

BlueprintHome & Living

Email revenue +40-60% within 90 days typical

Email Platform Migration with Full ERP Integration

A retailer whose ESP has no connection to purchase data, limiting segmentation to opens/clicks

Migrate to Klaviyo with full NetSuite integration. Purchase-based segmentation and automated flows typically increase email revenue 40-60% within 90 days.

NetSuiteShopify PlusCeligoKlaviyo

BlueprintSporting Goods

25-35% shipping cost reduction typical

Intelligent Fulfilment Routing Across Multiple Warehouses

An Australian retailer with 3+ warehouses shipping everything from one location

Build fulfilment routing that considers stock, proximity, and carrier cost to auto-select the optimal ship-from location.

NetSuiteShopify PlusCeligoStarShipIT

BlueprintOutdoor & Camping

Click-and-collect revenue +50-80% typical

Real-Time Store Stock Visibility on Your Webstore

A multi-store retailer whose website can't show store-level availability

Real-time per-store inventory feeds, "Available at [Store]" on product pages, and reliable click-and-collect.

NetSuiteShopify PlusCeligo

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